Your Fertility and COVID 19: What You Need To Know And How To Move Forward
We are open and have initiated a safe and controlled re-start of most treatment cycles. We look forward to welcoming you back!
We understand that this has been a challenging and frustrating time for many of our patients who, like us, are actively monitoring all developments related to the evolving coronavirus (COVID-19) pandemic. As always, the safety of our patients, staff and community remain our top priority.
What services are currently available?
New and established patients may currently start or resume these services. *
• Virtual physician consultations – both new and follow up
• Diagnostic fertility testing (ultrasound and bloodwork, hysterosalpingogram [HSG], semen analysis)
• Ovulation induction (OI)
• Intrauterine insemination (IUI)
• Frozen embryo transfer (FET)
• In vitro fertilization (IVF)
• Oncofertility preservation
• Third Party Cycles
*Service hours may be reduced at some locations. Please call our office to get the most up to date office hours and clinic details.
Please be advised of the following updates to clinic operations:
Cycle Disruption Policy
If an individual demonstrates symptoms of illness during a treatment cycle, or if the individual tests positive for COVID-19 during the course of their treatment, the cycle will be cancelled or suspended.
If this cancellation or suspension occurs prior to retrieval, we will issue a credit balance in accordance with services rendered during the cycle. Credit balances will be established on a case-by-case basis. We are not able to extend credit toward products or services provided by third parties (products or services provided by third parties include but not limited to medications, phlebotomy, anesthesia, genetic testing, tissue storage fees, etc).
New Patient Consults
We are happy to offer consultations for new and existing patients, as well as financial consults, via telemedicine.
- If you would like to schedule a New Patient Consult with one of our fertility specialists, please click here to request an appointment.
- If you would like to schedule a Follow Up Consult with your provider or a Financial Consult, please call your home office to schedule.
We understand that questions may arise as for patients initiating or resuming fertility treatment during this unprecedented time. Our staff is available to answer all questions concerning your care and will continue to provide guidance and support as patients make progress toward their family building goals. Our goal is for each patient to start or resume testing and/or treatment as soon as they are ready.
As always, we remain committed to your safety and to serving you throughout your fertility journey. Our goal is to help you take the necessary steps towards starting a family in a safe, supportive environment, whenever you feel comfortable. We hope to see you soon, whether in our clinic or via telemedicine, in order to ensure you can resume your journey to parenthood as quickly as possible.
